FAQ
Frequently Asked Questions
Everything you need to know about our washing machine and dryer repair service — costs, brands, booking, warranty, and what to expect.
5.0★ from 19+ Google reviewsAll major brandsGenuine spare parts30–90 day workmanship warrantyTransparent, upfront pricing
All questions
What types of washing machines and dryers do you repair?
We repair front load, top load, and semi automatic washing machines, plus vented, condenser, and heat pump clothes dryers from all major brands.
Which washing machine and dryer brands do you service?
Our certified technicians service all top brands including LG, Samsung, Electrolux, Toshiba, Panasonic, Sharp, Bosch, Haier, Whirlpool, Midea, and Hitachi.
Where can I find washing machine repair near me in Puchong?
HGM provides doorstep washing machine repair in Puchong and nearby Selangor areas including Subang Jaya, Petaling Jaya, Shah Alam, Cyberjaya, Putrajaya, Seri Kembangan, Klang, Damansara, Cheras, Bangi, and Klang Valley.
How much does a washing machine or dryer repair cost?
Repair costs depend on the issue and required spare parts. We provide an upfront inspection and transparent price quote before starting any work. No hidden charges!
What warranty do you provide on repair work?
All repairs are backed by a 30–90 day service warranty: 30 days on labour-only fixes, and up to 90 days when we replace parts with genuine spares.
What washing machine problems do you fix?
Our technicians fix spin failures, drainage blockages, leaks, noisy drums, power faults, control board problems, and other common washer issues.
Do you provide same day washing machine repair?
Same day appointments are available in selected Puchong and nearby areas, depending on your location and booking time. Contact us on WhatsApp to check availability.
Are you looking for kedai repair mesin basuh near me?
HGM provides washing machine and mesin basuh repair at your doorstep in Puchong and nearby Selangor areas. Contact us with your appliance brand and problem to check availability.
Do you repair laundry machines and clothes washers?
Yes. We repair laundry machines, clothes washers, front load machines, top load machines, and washer dryer units from major brands.
How quickly can a technician inspect my appliance?
Same day or next day appointments are available depending on your location and booking time. Contact us via WhatsApp for scheduling.
How do I book a repair appointment?
You can book by calling us at 011-1161 0883, WhatsApp us with your brand and problem details, or fill in the quote form on our website. We respond within the hour.
What should I do before the technician arrives?
Please ensure access to the machine, clear the area around it, and note down the brand, model number (usually on a sticker inside the door), and a description of the problem.
Do you repair commercial or laundromat machines?
Our primary focus is residential washing machines and dryers. For commercial or laundromat machines, please contact us to discuss — availability depends on the brand and machine type.
Can I buy spare parts from you directly?
We supply and install parts as part of a repair service. We do not sell loose parts separately, as correct installation is essential for safety and warranty coverage.
How long does a typical repair take?
Most repairs are completed in a single visit lasting 30–90 minutes. Complex faults requiring parts ordering may need a follow-up visit, which we schedule at your convenience.
Still have a question?
WhatsApp us or call — our team is happy to help with anything not covered above.
⭐ 5.0 from 19+ Google reviews · Genuine parts · 30–90 day warranty